- Home
- About Us
- Pet Library
- General Pet Care
- Lost & Found
- Contact Information
- Forms
- Our Blog
- Other Features
- Testimonials
- Site Map
(815)756-9976
www.pvahosp.com
COVID UPDATE:
Due to COVID, we are operating on a limited schedule with limited staff. We are going back to a curbside only service including exams. We apologize about any inconvenience but we are making these changes as an attempt to stay open to help sick patients.
Please call our office for service and we will direct you further. Our phone lines have been busier than usual (we've even added lines) and we are answering them as promptly as we can! We ask for your continued patience.
We are CURBSIDE ONLY for all appointments, food pick up, prescription refills and all other services. We will handle everything over the phone and a staff member will meet you outside to pick up your pet or place items on the bench.
Curbside procedure for appointments:
• Call from the parking lot to check in and wait for a technician to be matched with you.
• The technician will call you back to get your pet's history over the phone.
• The technician will meet you at the front door and bring your pet in while you wait in your car in the parking lot.
• The doctor will call you to discuss exam findings, and any questions or concerns.
• A receptionist will call you for payment over the phone and once all of your paperwork and medications are together, everything including your pet will be brought out.
We understand the special role your pet plays in your family and are dedicated to becoming your partner in your pet's health care. We treat your pet as we would our own. Our goal is to practice the highest quality medicine and surgery with compassion and an emphasis on client education. Our entire healthcare team is committed to providing personal attention to the unique concerns of each individual pet owner.
At this site, you will find information about our practice philosophy, our services, Helpful Forms to assist you and an extensive Pet Medical Library for you to search for additional pet health care information.
PVAH serves families in the DeKalb County area including the towns of DeKalb, Sycamore, Cortland, Rochelle, Genoa, Kirkland, and all other surrounding cities.
Thank you for taking the time to read about our veterinary practice and the services we offer. We welcome your comments and suggestions. Please contact us at (815) 756-9976 for all your pet health care needs.
|